Contact

Emergency and urgent support guidance

Website forms are not emergency channels. Use urgent services when someone is at immediate risk.

A vehicle near the Northern Territory coast.
Immediate danger: Call Triple Zero (000).

Use the right channel

  • Call emergency services for immediate risk to life or safety.
  • Use existing service contacts for current participant support issues.
  • Use the complaints and feedback pathway for service concerns.
  • Do not rely on web forms for urgent help.

Ready to discuss support?

Tell us what support you are looking for, where it is needed and how you would prefer us to contact you.