Participants and families

Your rights and responsibilities

Clear rights and responsibilities help make services safer and more respectful.

People seated together indoors during a supported activity.

Your rights

  • Be treated with respect.
  • Make choices and be involved in decisions.
  • Receive safe and competent support.
  • Have your privacy protected.
  • Make complaints and seek advocacy.

Your responsibilities

  • Provide information needed to deliver safe support.
  • Treat staff and others respectfully.
  • Tell us when plans, risks or contact details change.
  • Follow agreed cancellation and service agreement terms.

Ready to discuss support?

Tell us what support you are looking for, where it is needed and how you would prefer us to contact you.