Quality and safety

Incident and safety information

Clear guidance about safety concerns, incidents and emergency boundaries.

People sitting together outdoors during a community activity.
Immediate danger: Call Triple Zero (000). Website forms are not emergency channels.

Safety communication

  • Tell EPNT about new risks or changed circumstances.
  • Report incidents through the agreed service pathway.
  • Use emergency services for immediate danger.
  • Use complaints and feedback pathways for concerns about service quality.

Ready to discuss support?

Tell us what support you are looking for, where it is needed and how you would prefer us to contact you.